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Keap is continually working on the software and making changes. So there may be times when what the video shows differs slightly from what you see on the screen. For the most part where the video says you can find things will be accurate but once in a while they make a larger change (such as to the placement of the menu like they did in Feb of 2022 ;) )
The processes will be the same; the look or location of the things may change slightly over time. If the change is large we will work on getting updated videos as soon as we can to help clear up any confusion. .
a. First double check that you have the correct login information. Your login for this site and your login for your Keap app may be different. If you are sure you have the correct one, try clicking on the Lost Password function.
If you enter your email to reset your password and get an error then you will know you should try a different email address. If not then it will send you an email to change the password to one you will remember.
a. Keap runs best in either Google Chrome or Firefox.
Safari might not show you everything you see in the videos. I know clients who have had things not visible or saveable in the past if they were setting things up using Safari.
a. As you build out the automation you will add the email copy to the emails you add to it. If you use Keap and you have a level that includes the automation templates we will install the automation structure in your app once we have access to it. Once Then we will give you additional video training to show you how to take the email copy you prepare and place it in the actual emails in the automation.
We use and HIGHLY recommend ThriveCart. It FULLY integrates with many CRM systems either natively or through Zapier. It is very versatile to work with almost any pricing structure you want for your program. The PRO version also offers an affiliate program built in and is very easy to use with great support.
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